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Techplus Infotech Pvt. Ltd.

Customer Service Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Back office

We are hiring ASE (Application support Engineer) for our banking client who will handle all the queries raised by application/system users i.e. bank's employees.
kindly check the JD below for requirements
  • Salary range: 15000 to 20000
  • Years of Experience: 6months to 2 years as a Application Support Engineer (English communication must)
  • Notice: Immediately Joiner (only ready to join profile will be scheduled for the interview)
  • Candidate Location: Thane
  • Education: BE IT, BSc in IT/BCA/CS
  • Job and interview Location:

, Wagle Estate, Thane.
  • Job Role:

Production support of the software applications.

Understanding of various software/webs applications.

Providing support through multiple channels like emails, WhatsApp, phone call

Co-ordination with internal and external stake holders for issue resolution.

Preparing excel report on daily basis and reporting senior manager.
  • Job Requirement

Working knowledge of banking applications will be preferred.

Good Verbal & Written Communication skills of English

Should possess knowledge on MS-Excel.

Should be graduate and above (IT software first preference).

Readiness to work 6 days in a week.

Ability to guide users on usage of system.

Readiness to work 6 days in a week

Shift Timing: Dayshift only.

Communication: English Communication is mandory

Expected Start Date: 19/02/2024

Job Type: Full-time

Pay: 15,
  • 00 - 20,000.00 per month

    Benefits:
  • Health insurance
Provident Fund
Schedule:
  • Day shift


Experience:
  • total work: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)
  • back office: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: In person

More Info

Industry:Other

Function:banking

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97233435

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