Customer Service Representative

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

Customer Service Representative role at TECHFUN CONSULTANT in Jaipur, Full-Time employment with Fresher: Less than 1 year of experience. Salary Range: Competitive. Employee Count: 11-50

Job Description

• Excellent Communication Skills
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 6 Days Working
• Salary - 20K To 30K CTC
• Location - Jaipur

Qualifications and Skills

• Communication
• Problem-solving
• Empathy
• Patience
• Adaptability
• Active listening
• Time management
• Conflict resolution

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Address customer inquiries and resolve issues efficiently and effectively
• Maintain a positive, empathetic, and professional attitude towards customers
• Assist customers with account setup, navigation, and troubleshooting
• Document and manage customer interactions and feedback
• Collaborate with internal teams to enhance customer experience
• Meet and exceed key performance indicators for customer satisfaction and response time
• Stay up-to-date on product knowledge and company policies