Customer Service Representative

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. We understand that navigating the forex landscape can be challenging, and that's where we come in. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Whether you are a novice or an experienced trader, we are here to help you succeed. Join us on this thrilling journey towards financial success, where trading meets technology, and let's make trading not just profitable but also fun. Your success is our priority, and we are excited to be your trusted forex trading consultant.

Job Overview

Entry-level Customer Service Representative role at TechFun Consultant in Indore, Gurgaon, or Jaipur. Full-time position with an opportunity to kickstart your career in forex trading. Ideal for candidates with less than 1 year of experience.

Job Description

• Fluent / Excellent Communication Skills
• International Process
• Graduation Mandatory
• Freshers / Experience
• Voice Process
• 5 - 6 Days Working
• Rotational Shifts
• Salary in Indore - 11K To 20K CTC
• Salary in Gurgaon - 26K To 32K CTC
• Salary in Jaipur - 26K To 34K CTC
• Location - Indore, Gurgaon, Jaipur

Qualifications and Skills

• Excellent communication skills
• Problem-solving abilities
• Empathy and patience
• Ability to handle difficult customers
• Time management skills
• Attention to detail
• Conflict resolution skills
• Knowledge of product/service offerings

Roles and Responsibilities

• Provide exceptional customer service via phone, email, and chat
• Assist clients with inquiries, account setup, and issue resolution
• Maintain a high level of professionalism and empathy in all interactions
• Educate clients on forex trading products and services
• Collaborate with internal teams to ensure seamless customer experience