Customer Service Representative

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions.

Job Overview

We are seeking a passionate and driven Customer Service Representative to join our team at TechFun Consultant. As a Customer Service Representative, you will play a crucial role in providing exceptional service and support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India, and is perfect for a fresher with less than 1 year of experience.

Qualifications and Skills

• Designation - Customer Care Executive
• Excellent Communication Skills Required
• Graduate / Undergraduate Candidates Required
• Freshers / Experience
• Rotational Shifts
• Chat Process
• 6 Days Working
• Salary - 19K To 23K CTC
• Location - Indore

Roles and Responsibilities

• Provide exceptional customer service via chat, phone, and email to clients in the forex trading industry
• Assist clients with inquiries, account set-up, and troubleshooting
• Ensure timely and accurate resolution of customer issues and concerns
• Educate clients on our products, services, and trading platforms
• Maintain a high level of professionalism and empathy in all customer interactions
• Collaborate with internal teams to resolve complex customer inquiries
• Stay up-to-date with industry trends and developments
• Adhere to company policies and procedures