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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
* Answer customer queries professionally through all the servicing
channels and provide information / resolutions within the specified
turnaround time.
* Record and categorize all customer interactions.
* Interact with internal department for query resolution, maintain
regular follow-ups.
* Provide regular updates to the Customer for attempted open cases.
* Adhere to the servicing escalation matrix so that specified TATs
HSC With 1 Yr Experience
Salary upto 4 Lac for experience
For fresher 20000/-
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Date Posted: 21/06/2024
Job ID: 82542957