Customer Service Representative

Location: Ahmedabad

About Us:

Join Speedbot Platform, a leading algorithmic trading platform committed to empowering traders with innovative tools and exceptional support. We're on a mission to revolutionize the way traders approach the financial markets, and we're looking for dynamic individuals to join us on this journey.

Role Overview:

Seeking a Client Support Executive to provide prompt assistance to clients via phone calls, resolving inquiries and issues related to platform usage and account management.

Responsibilities:

Answer client calls professionally, addressing inquiries and resolving issues.

Proactively reach out to clients to provide updates and gather feedback.

Maintain accurate records of client interactions.

Qualifications:

Strong communication skills.

Prior customer service experience preferred.

Ability to multitask and prioritize effectively.

Apply now by sending your resume and a brief cover letter to [HR contact information].