Looking for Immediate joiner.International BPO Voice process must
Criteria Specification
- Qualification Essential Graduate/Under Graduate
- Experience Minimum 2-3 years experience with an International BPO
- Role & Job Description
The Customer Service Representative role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels.
The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction.
Customer Facing CSRs are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CSRs are the first point of contact for BP telephone based enquiries.
Job Type: Full-time
Pay: 40,000.00 - 55,000.00 per month
Schedule: - Monday to Friday
Rotational shift
Experience:- total work: 1 year (Preferred)
Work Location: In person
+91 9267913524
