Candidate should have good communication skills in Hindi and English both.- Qualification should have HSC or Graduated.
conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.
- A customer service team's underlying focus is on problem-solving in the short term.
Support roles generally fall under conflict resolution, responding to tickets, answering phone calls from struggling customers, and responding to all customer concerns.- Customer support is measured by factors like speed and quality of help received.
Some of the most important support metrics include average response time, first call resolution, customer satisfaction rating, and net promoter score.
Job Types: Full-time, Permanent
Pay: 15,
- 00 - 30,000.00 per month
Benefits: - Health insurance
Paid sick timeSchedule: Morning shift
Supplemental pay types:
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
* Hindi (Preferred)
Work Location: In person
