Customer Service Representative

Process : Phonepe (Merchant help desk)

Shift Timing : Day Rotational

Working Days : 6

Shift window : 7am to 12am (home drop)

Week Off : one rotational off

Location. : Mahape

Grad/Undergrad with minimum 1 year customer service exp. is mandat

Good Communication

Salary :

Upto 18K depending on the last drawn package

Interview Rounds

HR

Ops

Versant - 5

Client assessment

work from office

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work