Job Description: Customer Service Representative (Mathura)
We are looking for a highly motivated and skilled Customer Service Representative to join our team in Mathura. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients and customers.
Responsibilities:
- Responding to customer inquiries via phone, email, and in-person
- Providing accurate information about our products and services
- Resolving customer complaints in a timely and professional manner
- Processing orders, forms, and applications
- Maintaining customer records and updating databases
- Collaborating with other departments to ensure customer satisfaction
- Meeting customer service targets and goals
Requirements:
- Proven customer service experience
- Excellent communication and interpersonal skills
- Ability to handle stressful situations and difficult customers
- Strong problem-solving skills
- Proficiency in Microsoft Office and customer service software
- High school diploma or equivalent; college degree preferred
Contact 7983606465
