About the job
Designation:- Customer Service Representative
Salary:- Upto 25k
Experience:- Minimum 6 month experience
Location:- Noida sector 125
Key Responsibilities:
- Handle inbound and outbound customer calls, emails, and chats professionally.
- Address customer inquiries promptly and accurately.
- Resolve customer issues efficiently, escalating complex problems when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to achieve company goals.
Required Skills:
- Proven experience in customer service, preferably in a BPO environment.
- Excellent verbal communication skills.
- Positive attitude and a team player mindset.
Language Requirements:
Candidate should know
- Hindi
- English
- Kannada, or Malayalam