Customer Service Representative

HYBRID WORK MODEL BENGALURU CANDIDATES ONLY

Applications will be accepted ONLY from Candidates residing in Bengaluru

Position: Customer Experience Executive (Customer Service - Inbound Voice) - Blended Process voice/emails/chats You will have to handle ALL of these.

Budget: Max Salary up to 38k Gross basis last drawn plus 1k WiFi reimbursement as well as Mediclaim & many other employee benefits

Shift:

Day shift: Any 9 hrs shift:

9:00 a.m. to 6:00 p.m.

OR

10:00 a.m. to 7:00 p.m.

OR

11:00 a.m. to 8:00 p.m.(Night shift also applicable for guys)

Any one rotational week-off

JD & Requirements

HSC with minimum 1+ year experience in a contact centre/BPO in an inbound voice process (Must)

Excellent English Communication Skills both written and verbal is must along

Also good spoken Hindi

Ability to understand customers queries and grievances and provide appropriate resolution

Good interpersonal skills

AGE LIMIT: 40 YRS

Interview Process

1.HR Round Basic Screening

2.Group Discussion Google Meet (VC)

3.Online Grammar Test

4.Ops Round with Manager / DGM

Laptop will be provided by company however for the 1st week you will need to arrange for one until the official one is delivered to you

Looking for immediate joiners & batch date is 11th of October 2022

If interested,

• Please contact 8369212201