Customer Service Representative | Gujarati | Pune

Description

We are seeking a highly motivated Customer Service Representative who is fluent in Gujarati and has 0-2 years of experience in the job market context of Pune, India. The ideal candidate will be responsible for providing excellent customer service to our clients and customers. This is a full-time position with competitive salary and benefits.

Responsibilities

• Provide exceptional customer service to clients and customers via phone, email, and chat
• Assist customers with inquiries, complaints, and other issues
• Process orders, refunds, and exchanges in a timely and accurate manner
• Maintain accurate and up-to-date records of customer interactions
• Collaborate with other departments to resolve customer issues
• Stay up-to-date on product knowledge and company policies

Skills and Qualifications

• Fluent in Gujarati and English
• Excellent communication and interpersonal skills
• 0-2 years of experience in customer service or related field
• Strong problem-solving and decision-making skills
• Ability to multitask and prioritize tasks
• Proficient in Microsoft Office and other computer applications
• Bachelor's degree or equivalent experience