Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Job Type: Full-time
Pay: 13,
- 00 - 30,000.00 per month
Schedule: - Night shift
US shift
Supplemental pay types:
Education:- Higher Secondary(12th Pass) (Preferred)
Experience:- total work: 1 year (Preferred)
Customer service: 2 years (Preferred)
Language:
* English (Required)
