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Altruist Technologies Private Limited

Customer Service Representative

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  • a month ago
  • Over 300 applicants
Exp: 0-4 Years
1.5 - 2.5 LPA

Technical Support,

Customer Service,

Outsourcing,

Call Center

Job Description

Job Title: Collection Executive

Location: Ghansoli, MBP

Shift Timings: 9:30 AM - 6:30 PM

Key Responsibilities:

  • Handling collection calls and following up with customers for payments
  • Maintaining accurate customer records and ensuring timely follow-ups
  • Meeting daily and monthly collection targets

Qualifications: HSC/Graduate

Experience: Freshers or experienced candidates are eligible

Skills Required: Poor - Average communication skills

Salary: 13,000 in hand

Working Days: 6 days a week

Week Off: Rotational

  • Rounds of Interview: HR / Operations

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Date Posted: 07/10/2024

Job ID: 95240157

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About Company

Altruist Technologies Pvt Ltd. is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT services. We have a large presence in the Contact Centre space with contact centres in India, UAE, Kenya and the USA. We specialize in setting up and efficiently managing contact/call centres for enhanced experience management.

We have expertise in the Inbound and Out Bound call centre processes and have developed a unique process of Customer Life Cycle Management including activities of Lead Generation, Sales, Customer Service, Order management, Surveys, Verification, Collections, Renewals, Query / Complaint Resolutions.

· We have 17 delivery locations across the country with 24×7 support
· In house - customized solution for inbound and outbound contact / centre, with additional features of BOTS, Chat and Email Management with cost advantage
· With over 50+ clients and 15000+ employees
· Service across multitude of verticals across Telecommunications, Banking and Finance, Insurance, Automobile, Government Initiatives etc.

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