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Technical Support,
Customer Service,
Outsourcing,
Call Center
Job Title: Customer Support Executive
Location: Ghansoli, MBP
Shift Timings: 9 AM - 8 PM (Any 9 hours shift)
Key Responsibilities:
Qualifications: HSC/Graduate
Experience: Freshers or experienced candidates are eligible
Skills Required: Poor - Average communication skills
Salary: 12,000 in hand
Working Days: 6 days a week
Week Off: Rotational
Date Posted: 07/10/2024
Job ID: 95240153
Altruist Technologies Pvt Ltd. is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT services. We have a large presence in the Contact Centre space with contact centres in India, UAE, Kenya and the USA. We specialize in setting up and efficiently managing contact/call centres for enhanced experience management.
We have expertise in the Inbound and Out Bound call centre processes and have developed a unique process of Customer Life Cycle Management including activities of Lead Generation, Sales, Customer Service, Order management, Surveys, Verification, Collections, Renewals, Query / Complaint Resolutions.
· We have 17 delivery locations across the country with 24×7 support
· In house - customized solution for inbound and outbound contact / centre, with additional features of BOTS, Chat and Email Management with cost advantage
· With over 50+ clients and 15000+ employees
· Service across multitude of verticals across Telecommunications, Banking and Finance, Insurance, Automobile, Government Initiatives etc.
