DESIRED RESULT Cash Management - Accounting of Cash and Banking the Cash File despatch as per timelines (PRDD) CH Rejected Cash collections to be less than 10% of billing Disbursement Management (XMS upload and query resolution) FTR to be achieved as per matrix Repayment reminder call for Retail customers On-time closure of DCS summary and maintenance of Key Management Register Post despatch file quality FTR to be achieved as per matrix Management Retail stationery by indenting to OPS on need basis Self Development
