Job Description:
- Identify and assess customer's needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.
Generate revenue.
Proven customer support experience or sales coordinator
- Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Any Graduate
Interested Candidate Can Post Resume At [Confidential Information]
Job Type: Full-time
Pay: 20,- 00 - 25,000.00 per month
Benefits: - Paid sick time
Paid time off
Schedule:
Supplemental pay types:
Education:
Experience:
- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language: Hindi (Preferred)
Work Location: In person
