- Customer support: Listening to customers questions and concerns, and providing answers or responses
- Complaints: Resolving customer complaints, and following up with customers to ensure satisfaction
- Returns and exchanges: Handling returns and exchanges
- Communication: Communicating with customers in person, by phone, or by computer
- Escalation: Identifying and escalating customer requests to managers when there's a complex issue
- Collaboration: Working with a team of CSRs and other departments to find appropriate solutions to problems
Job Type: Full-time
Pay: 10,000.00 - 20,000.00 per month
Work Location: In person
