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Customer Service

Company name confidential
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  • 5 months ago
  • Over 300 applicants
Exp: 1-2 Years
Mumbai City, Mumbai
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Job Description

  • catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
  • curating streamlined email and social media communication mediums for offers, updates and much more
  • dealing with customer issues and churning out an easy-to-follow solution
  • managing payment and delivery of customer orders
  • helping customers choose the right product for their requirements and budget
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone

More Info

Role:Customer Service Executive (Voice), Fresher

Function:IT, Customer Service/Call Centre/BPO

Job Type:Permanent Job

Skills Required

Customer Service
Customer Care

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Date Posted: 30/05/2024

Job ID: 79788671

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