Job Description
Manages customer service personnel and provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment & support admin.
Plans, organizes, directs and controls the activities and staff required to provide solutions, consulting and controls to one or more defined business areas or processes.
Develops organizational strategies to align with those of our external customers/ industries/ markets and internal business partners.
Responsible for and measured on customer satisfaction goals.
