Company Description
Claro Energy operates in high power deficit, diesel-dependent, agrarian, and poor economic regions of India. The company uses solar energy to develop mass irrigation solutions and generate power at the point of use. Claro Energy aims to address the water crisis and enhance economic development through innovative solar-powered irrigation technologies.
Role Description
This is a full-time remote Customer Service - Fresher role at Claro Energy. The role involves providing customer support, handling inquiries and concerns, and ensuring customer satisfaction. Daily tasks include responding to customer queries via phone, email, or chat, resolving issues efficiently, and maintaining accurate records of interactions.
Qualifications
- Strong communication and interpersonal skills
- Customer service orientation and problem-solving abilities
- Ability to work well in a team and independently
- Basic Understanding of using customer service software and tools
- Excellent time management and organizational skills
- Attention to detail and accuracy in data entry
- Fluency in multiple languages is a plus
- Previous customer service experience is beneficial
