we are hiring for customer service - export in shipping & logistics Industry ...we have need customer service export 2 to 3 experience of shipping & logistics Industry
- Handling all daily ocean export shipments from booking until invoicing
- Providing expert advise to clients regarding logistic processes, documentation, inspections, letters of credit, or any other shipping questions which may arise;
- Booking, arranging for or confirming cargo space with carriers;
- Arranging pick up of cargo to port
- Preparing and/or processing export declarations, including the required electronic export information;
- Preparing and/or processing carrier Bills of Lading, Delivery Orders, legalization of documents or other shipping documents;
- Issuing House Bills of Lading or equivalent documents;
- Preparing and/or sending advance notifications of shipments or other documents to agents, shippers or consignees as required;
- Coordinating the movement of shipments between origin and destination;
- Tracking shipments and sending regular status reports to clients;
- Data input/ logging files;
- Communicating with all external and internal partners as well as customers to ensure smooth transport arrangement;
- Operating according to our Standard Operation Procedures;
- Support General Manager with General Office duties
