Overview
The Customer Service Executive Trainee will provide exceptional customer service, resolve inquiries, and assist in
lead generation and Telecalling to support the sales team.
Key Responsibilities
- Answer calls, emails, and live chats promptly.
- Resolve customer issues and provide product information.
- Process orders and maintain accurate customer records.
- Identify potential leads and engage with clients to promote products.
- Support the sales team with proposals and follow-ups.
Required Qualifications
- High school diploma or equivalent.
- 0 - 6 months of experience in customer service or a related field.
Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Proficient in Microsoft Office and CRM software.
- Detail-oriented and able to manage multiple tasks.
