Customer Service Executive
No of openings: 3
Location: Kandivali/Reay Road(Harbour Line)
Job Profile:
Clarify customer requirements
Provide resolution to the customer
Listen attentively to customer needs and concerns
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required.
Participate in activities designed to improve customer satisfaction and business
performance.
Track, document and retrieve information in the call tracking database
Respond to customer inquiries by referring them to published materials, secondary
sources, or more senior staff
- Greet & attend walking customer
- Offer refreshment & understand their needs
- Offer them test drive of vehicle & also explain features of the car.
- Offer them various add on schemes provide by dealership like vehicle loan scheme
Job Type: Full-time
Pay: 15,
- 00 - 20,000.00 per month
Education: - Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Required)
Customer service: 1 year (Required)
Language: Hindi (Preferred)
Work Location: In person
