Customer Service Executive

Company Overview

Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions. At TECHFUN CONSULTANT, we pride ourselves on our client-centric approach, offering personalized strategies and insights that cater to your unique trading goals. Join us on this thrilling journey towards financial success!

Job Overview

Full-Time Customer Service Role for Fresher with less than 1 year of experience in Gurgaon

Job Description

Fluent / Excellent Communication Skills

International Process

Graduation Mandatory

Freshers / Experience

Voice Process

5 Days Working

Rotational Shifts

Salary - 23K To 30K CTC

Location - Gurugram

Qualifications and Skills

Communication Skills

Problem-Solving

Empathy

Patience

Adaptability

Active Listening

Time Management

Conflict Resolution

Roles and Responsibilities

Provide exceptional customer service to clients via phone, email, and chat

Assist customers with account-related inquiries and issue resolution

Handle customer complaints and provide appropriate solutions

Ensure customer satisfaction by building rapport and understanding their needs

Maintain accurate records of customer interactions and transactions