Customer Service Executive

Description

We are seeking a Customer Service Executive to join our team and provide excellent customer service to our clients. The ideal candidate should have 0-2 years of experience in customer service and should be able to handle customer inquiries, complaints, and provide solutions to their problems.

Responsibilities

• Handling customer inquiries via phone, email, and chat in a timely and efficient manner
• Resolving customer complaints and providing appropriate solutions.
• Collaborating with other departments to ensure customer satisfaction

Skills and Qualifications

• Excellent communication skills, both verbal and written
• Customer-oriented approach with the ability to adapt and respond to different types of customers

Note: 24*7 shifts with 2 week offs