Customer Service Executive

Description

Company name : Raheja Qbe

customer service associate .

0-2 yrs of experience

pure day shift

Hybrid mode

excellent communication

Location : Andheri

Basic excel knowledge

pure day shift.

Responsibilities

• Answering customer inquiries via phone, email, and chat
• Resolving customer complaints and concerns
• Processing customer orders and returns
• Maintaining customer accounts and updating customer information
• Providing customers with product and service information
• Collaborating with other departments to ensure customer satisfaction

Skills and Qualifications

• 0-2 years of customer service experience in the Indian job market context
• Excellent communication skills in English and Hindi
• Ability to handle customer complaints and resolve issues in a timely manner
• Strong problem-solving skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in using computer systems and software applications
• High school diploma or equivalent qualification
• Bachelor's degree in any field is preferred

Call / Whats app : 9167125070

mail : [Confidential Information]