Responsibilities Customer Service Responsibilities list:
- Candidates Must have Excellent Communication Skills :
- Minimum Experience required 2-3 Years with good Stability
Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools- Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies- Take the extra mile to engage customers
Thanks & Regards
Kanishk Rohilla(HR)
Hirex Services
Mail Id: kanishk- [Confidential Information]
Mo b no. 9310590569
Job Types: Full-time, Permanent, Fresher
Pay: 25,000.00 - 40,000.00 per month
Jadwal: - Day shift
Morning shift
Tunjangan:
Provident Fund
Upah Tambahan: Yearly bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language: Hindi (Preferred)
Work Location: In person