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Corning Technologies

Customer Service Executive

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

PRINCIPAL ACCOUNTABILITIES :

  • Handling Channel Partners/Key Customers for consumable business from warehouse and other global locations for the complete quote to cash process.
  • Capability to work in ERP systems like PeopleSoft , SFDC and SAP for all quote to cash process - quote generation, order entry, reserving, releasing, follow up with customers for pending/advance payment, share open reports with customers, co-ordination with global locations for payment realizations.
  • Work closely with supply chain and warehouse for material release, movement and customer coordination
  • Raising intercompany purchase order for order fulfillment. Follow up on Account receivables
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output.
  • Implement different tools and techniques using exl (Macro/VBA) to automate manual reporting.
  • Develop tool using MS Access to automate different manual processes related to daily activities of user.
  • Creating appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.
  • Collaborating within the team to identify opportunities for process improvements and develop possible solution with available resources and tools. Cross functional coordination to collect information and different require data.

Education and Skills:

  • Bachelor s degree with 2-5 year experience (Any industry)
  • Strong written and Verbal communication skills
  • Expert in Excel and MS Access
  • Work experience as a data analyst or in a related field.
  • A strong team player with effective team communication skills and ability to build good team relationships, and the confidence to deal with senior stakeholders
  • Ability to work largely on own initiative and be proactive in developing and building knowledge
  • Excellent problem-solving skills - able to think through likely cause of problems before referring them to others
  • Ability to learn new processes and skills quickly
  • Ability to deal efficiently and professionally with Solicitors

More Info

Industry:Other

Function:NA

Job Type:Permanent Job

Skills Required

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Date Posted: 23/10/2024

Job ID: 97580333

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