- The Customer Service Executive will be responsible for handling customer complaints, providing appropriate solutions and alternatives, and ensuring their resolution
- They will be required to keep records of customer interactions, process customer accounts, and maintain relevant documents
- The successful candidate will need to follow communication procedures, guidelines, and policies to effectively engage customers and go the extra mile to deliver an exceptional customer experience
Candidate Qualifications:
- Good Communication skills
- 1 to 3 years of experience in customer service
Required Skills:
- Customer service
- Problem-solving
- Attention to detail
