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BrandMuscle

Customer Service Associate (US Shift)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

  • The Local Marketing Sales Consultant is responsible for the local partner communication and implementation of client marketing programs
  • It is both an inbound, outbound and consultative sales role fostering a relationship with our local affiliates

Responsibilities

  • Working with a wide range of BrandMuscle clients (primarily via phone and email) to understand their marketing needs and effectively communicating pre-determined marketing programs to them
  • Keeping accurate records of conversations and affiliate relationships utilizing a CRM system
  • Maintaining ongoing communication around marketing programs and campaign performance with clients and collecting their feedback for ongoing program growth
  • Project management of many local client marketing programs
  • Collaborating, internally, to grow and develop marketing programs
  • Processing claims and associated details for media orders
  • Providing ongoing feedback and assessment of project status and issues to managers

Requirements

  • Bachelors degree in marketing, communications, or a related field is required
  • 1-3+ years marketing or advertising experience
  • Experience within technology or professional services preferred
  • Customer service oriented and professionalism in dealing with difficult customer situations
  • Tech savvy with an ability to learn and work in multiple systems simultaneously
  • Well versed in use of Microsoft office products (Excel, PowerPoint, Outlook)
  • Detail-oriented and excellent organizational skills
  • Self-starter, ability to work without direct supervision
  • Availability to occasionally accommodate various working hours as client workload requires
  • Superior communication skills; both verbal and written

More Info

Industry:Other

Function:Marketing

Job Type:Permanent Job

Date Posted: 23/10/2024

Job ID: 97578509

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Last Updated: 23-10-2024 00:38:48 PM
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