Skills:
good communication & convincing skills in English or Bengali, knowledge of E-mail & MS-Excel, records of calls and sales, customer requirements, accurate manner, field sales team,
Roles And Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the companys reputation
- Keep records of calls and sales and note useful information
