Customer Service Associate

Position: Customer Service Associate ( Males/ female)

Language required-BENGALI ( Males/ female)

2-TELGU ( Males/ female)

3-TAMIL ( Males/ female)

4- ENGLISH (FOR MALE ONLY )

5-HINDI (FOR MALE ONLY )

Experience Fresher can apply

Salary 1.80 LPA + Overtime

Job location Sahnewal Ludhiana -Punjab

Candidates required with good communication & convincing skillsknowledge of E-mail & MS-Excel.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales.

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company's reputation

Keep records of calls and sales and note useful information