Answer incoming calls from customers with inquiries about product orders.- Assist various departments in facilitating sales of all products in the company portfolio.
Analyse customer issues and assist in resolving them within the required timeframe.
- Coordinate with customers and ensure appropriate questioning to identify issues.
Manage all customer inquiries and summarize them to present to management.- Administer and prioritize customer tasks and ensure the achievement of all deadlines within the required timeframe.
Maintain the accuracy of all data and verify the same for all customer services.
- Proven customer service and support experience
Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices
Excellent communication and presentation skills.
Job Types: Full-time, Fresher
Pay: 17,
- 00 - 20,000.00 per month
Jadwal: - Day shift
Tunjangan:
Leave encashment
Education:- Secondary(10th Pass) (Preferred)
Experience:- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
Work Location: In person
+91 9428130839
