HSC or Graduate have worked in Customer Care role handling basic calls/ queries & solving any issues or grievances - JOB RESPONSIBILITIES: - Computer knowledge - MS office - word, Basic Excel sheet
Attend to customer service calls on phone
- New order processing & feeding in the system
Manage the work allocation thru the service management system- Make repair quotations in Tally and interact with the customer for approval
payment follow-up if any
- complaints or grievances solving
coordinate with the services and spares team for completion and close service calls
Job Type: Full-time
Pay: 22,- 00 - 25,000.00 per month
Benefits: - Provident Fund
Schedule:
Application Question(s):- Can you join Immediate or 11 days time frame
Are you from Mumbai and which area and can travel to Mahim loacation
Experience:
- Customer support: 2 years (Preferred)
Excelsheet: 1 year (Preferred)- Ms Word: 1 year (Preferred)
Language: Hindi (Preferred)
Work Location: In person
+91 9930903939