Customer Service Assistant

Concierge Executive

• The primary function of Concierge Executive is to handle all aspects of restaurant reservations for customers.
• To assist customers with restaurant enquiries and suggest them the best option as per their requirement.
• To process reservations after checking with the concerned restaurant and send a confirmation to both restaurants and customers.
• To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell restaurants.
• Executive needs to have a pleasant phone voice and a professional but friendly attitude.
• Should be people-oriented, with good communication and listening skills.
• Should possess a positive attitude and the ability to learn new things.