Customer Service Assistant

Biitcode is urgently hiring for the post of Chat/Call Support Representative, On-Page, Off-Page SEO for our client. Our client is into food industry. Plz find the details below.

Position: Chat/Call Support Representative, On-Page, Off-Page SEO

Company Name - Ramadevi Foods

Location: [Kharadi , Pune] Hybrid

Requisites:

0 to 6 months of experience as a same role

Very good communication skills

Maintaining a positive and empathetic attitude

Structured way of working

Good documentation skills

Responsibilities:

Chat/Call Support

Respond to customer inquiries promptly and professionally through our online chat system.
Provide accurate information about our products and resolve customer issues.

Take online orders from customers on chat, create orders in our system and then confirm

Call customers from abandoned check outs and pursue them till order placement

Respond to customer queries on emails on a timely basis

Keep detailed records of customer interactions.

On Page - Off Page Seo Knowledge

Develop and execute effective link-building strategies.

Reach out to relevant websites and influencers to build partnerships.

Monitor and analyze backlink profiles.

Submit content to directories, forums, and social bookmarking sites.

Promote content across social media platforms and online communities.

Experience in off-page SEO and link-building.

Interested candidates can share their resume on siddhi.kakkad@biitcode.com

Job Type: Full-time

Pay: 15,000.00 - 18,000.00 per month

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person