Customer Sales Specialist

Job Description

At LinkedPhone, we empower modern professionals and small businesses with innovative and flexible communication solutions. Our mobile-friendly products redefine business communication, offering freedom and efficiency.

Position Overview

We are seeking a versatile Sales and Customer Relationship Specialist to engage with our core market - small businesses. This role combines the responsibilities of promoting our products to potential clients and providing exceptional support to our existing customer base.

Note: This position is only open to candidates residing in Hyderabad, India. Timing: Night Shift (10pm to 6am). Applicants from other locations will not be considered. Please apply only if you meet this criterion.

Key Responsibilities

• Promote LinkedPhone's products and services, emphasizing mobility, flexibility, and value for small businesses.
• Achieve sales targets through effective strategies and connecting with potential clients.
• Organize daily schedules for lead generation and customer interactions.
• Conduct compelling product demonstrations and presentations.
• Foster lasting relationships with clients, ensuring exceptional service and exploring new sales opportunities.
• Prepare detailed reports and adapt sales techniques based on market feedback.
• Handle US clients effectively, proactively addressing customer issues.
• Provide support through voice, email, and chat processes.
• Escalate unresolved problems to the appropriate internal teams, including software developers.
• Work in US shift timings to align with customer needs.

Qualifications

• 1-4 years of experience in sales, customer relationship management and support.
• Excellent language and communication skills (US English - Spoken and Written)
• Strong interpersonal, problem-solving, and organizational skills.
• Proficiency with sales management software and CRM systems.
• Knowledge of databases (e.g., SQL) is a plus.

What We Offer

A chance to be part of a team that values innovation and customer-centric solutions, with opportunities for professional growth in a thriving tech environment. Join LinkedPhone and be a driving force in reshaping the future of business communication.