Job Title: Customer Relationship Manager
- Company: Manbhum Constructions
- Location: Banjara Hills, Hyderabad
- Experience: 3 to 10 years
- Salary: 4 to 9 lakhs+ Incentives
We are seeking an experienced and dedicated Customer Relationship Manager with 6 to 10 years of experience in the real estate industry. The ideal candidate will be responsible for managing and nurturing relationships with clients, ensuring a seamless experience throughout the property buying and selling process. This role requires availability to address client needs at all times, with a strong focus on communication, documentation, and finalizing sale deeds.
Manbhum Constructions is in the business of developing premium residential properties since the last 25+ years. It has the credit of developing more than 40 premium residential and commercial projects within the twin cities of Hyderabad. Over the last two decades and more, Manbhum Constructions has worked on the firm belief and philosophy of delivering the highest possible quality norms to deliver a functional value for investment asset for its Customers and Landlords alike, who have placed their trust on it.
Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Ensure a high level of customer satisfaction by providing timely and accurate information.
- Communication: Demonstrate excellent written and verbal communication skills to effectively liaise between clients and internal teams.
Documentation
: Manage and oversee all documentation related to real estate transactions, including sale deeds, agreements, and other legal paperwork.Sales Support
: Assist in the preparation of sales documents and contracts. Ensure all transactions are conducted in compliance with legal and company requirements.Availability: Be readily available to respond to client inquiries and needs, ensuring a consistent and high-quality customer experience.
- Problem Solving: Address and resolve any issues or concerns raised by clients promptly and effectively.
Reporting
: Provide regular updates to senior management on client interactions, sales progress, and any potential issues.Team Collaboration
: Work closely with sales, legal, and operations teams to ensure seamless service delivery.
:
Experience
: 3 to 10 years of experience in customer relationship management within the real estate industry.Communication Skills
: Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively.Documentation: Strong experience in handling real estate documentation, including sale deeds, agreements, and other legal documents.
- Availability: Willingness to be available at all times to meet client needs.
Educational Qualification
: A bachelor's degree in business, real estate, or a related field is preferred.Technical Skills
: Proficiency in CRM software, MS Office Suite, and other relevant tools.Problem-Solving Skills: Ability to handle client concerns and issues with a proactive and solution-oriented approach.
- Incentives: Performance-based incentives will be provided in addition to the base salary.
Interested candidates are encouraged to submit their resume on [Confidential Information]
Job Type: Full-time
Benefits: Health insurance
Paid sick timeSchedule:
Ability to commute/relocate:- Banjara Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):- Are you willing to travel to site locations
What is your Current/Previous CTC
- How much payments have you collected in your previous projects (Per Quarter)
Have you dealt with customer queries before- Have you dealt with loan disbursement before
Experience:- Customer relationship management: 4 years (Required)
Real estate: 4 years (Required)
Work Location: In person
