Preferably -
Male Candidate- Nature of Work: Managing complete customer life cycle pertaining to purchase of property with LW.
- Qualification: Any Bachelor
- Degree Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office
- Work Experience: Minimum 1 year in the relevant field
- Roles and Responsibilities Documentation: Maintaining customer database (address, contact details, KYC documents, etc...) Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :
Responding to customer queries related to project, status of unit, accounts
Responding to customer queries related to legal documentation in coordination with legal team
Responding to queries raised by financial Institutions on legal documentation in coordination with legal team Financial Institutions :
Coordination with banks for approval of projects for home loan
Execution of documents related to project approval
Assisting customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables
Notifying customers regarding upcoming payment milestone in coordination with Project team
Sharing statement of account
Sending Demand note on completion of milestone
Coordination with banks for disbursal of payment
Follow up on payments
Sending receipts on receiving the payments
Sending interest note for delayed payments
Sharing statement of account Updates:
Sending monthly project update to customers
Providing unit update to customer as and when required Handovers:
Checking units for handover readiness in coordination with projects team Hanover of unit to respective home owners
Assisting customers in registration of their homes in coordination with legal ream
Job Type: Full-time
Benefits:
Food provided
Provident Fund
Schedule: Weekend availability
Supplemental Pay:
Experience:
- total work: 1 year (Preferred)
Customer service: 2 years (Preferred)
Language:
Work Location: In person
+91 7411739803
Expected Start Date: 30/09/2024
