Skills:
Communication skills, Customer service, Conflict resolution, Client management, Inbound calling process, RIO, E- Channel, Service CRT,
- Qualification: Graduation (Full time or Part Time)
- Work Experience: 0 To 2+ years
- Working Days: 5 days in a week
- Weeks off: 2 Days in a week rotational
- Vertical: Service (CRT) / Inbound Calling Process, RIO, E-Channel
- Process: Voice Only
- Shift Timing (Work from Office)
Rotational round the clock shift for male candidate
(Women Employees - No Shift beyond 8.30PM will have only day rotational shift timing)
Shift Fix shift for RIO-10Am-7:30 Pm, E-Channel 9:30 Am-7:30 Pm
Good communication in English
Understanding about contact centre and thought process should be clear for working with company.
Why want to join Lombard / contact center.
What is Customer Service, What are the Quality required for customer care executive.
Should talk on given topic.
