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Multi Speciality Extrusions Private Limited

Customer Relationship Management Specialist

Multi Speciality Extrusions Private Limited
Early Applicant
  • 5 months ago
  • Be among the first 50 applicants
Exp: 2-4 Years
Tijara, India
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Job Description

Key Responsibilities

  • Develop and nurture long-term relationships with customers to enhance their experience and satisfaction.
  • Utilize CRM systems to monitor, track, and analyze customer interactions and data.
  • Design and implement strategies to improve customer retention and engagement.
  • Work closely with cross-functional teams to ensure a seamless and cohesive customer experience.
  • Prepare detailed reports and present insights on customer trends, behaviors, and feedback to senior management.

Qualifications And Requirements

  • Bachelors degree in Business, Marketing, or a related field.
  • At least 2 years of experience in customer relationship management or similar roles.
  • Proficiency in CRM software and advanced skills in MS Excel.
  • Exceptional analytical skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to work collaboratively across departments.

More Info

Industry:Other

Function:Business Support and Management

Job Type:Permanent Job

Date Posted: 20/06/2024

Job ID: 82399019

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