Customer Relationship Management Manager

Customer Relationship Manager

Company Description

Tulsi Studio is a fashion company located in Thane. With our wide array of designer lines and dedication to staying current, we ensure that our customers remain on the cutting edge of the fashion world. Our goal is to make our customers look and feel good in every aspect of their lives.

Role Description

This is a full-time on-site role for a Customer Relationship Management Manager. The CRM Manager will be responsible for managing customer relationships and ensuring customer satisfaction. They will also be responsible for sales and targets achieved, segmenting the market, and managing projects related to customer relationship management.

Qualifications

• Strong analytical skills
• Excellent communication skills
• Experience in sales or customer relationship management
• Knowledge of market segmentation
• Project management skills
• Attention to detail and organization
• Ability to work in a team
• Bachelor's degree in business or related field
• Ability to convert inquiries to sales
• Experienced in handling Social Media inquiries and converting them into sales
• Ability to work under targets and achieve them.
• Experienced in calling & conversion
• 2 to 5 years of experience

Salary offered

20,000 to 40,000