Job description
Designation- Customer Relationship Manager(female)
About the Role:
- You will be responsible supporting customers in their car buying journey with Spinny at the retail hub.
- You will play a critical role in customer engagement and must understand
- customer requirements to recommend products according to their needs pitching products and negotiating when necessary.
Ideal Candidate:
- An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills.
- Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view.
- Interested candidates must have demonstrated experience in customer service.
Key Responsibilities Include:
- Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
- Managing the hub inventory
- Meeting and engaging with customers, showing them cars, and conducting test drives
- Ensuring that any issues are resolved
