Vummidi Bangaru Jewellers is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey
- A customer relationship executive is responsible for building and maintaining positive relationships with a company's customers
- This role involves providing excellent customer service, resolving customer complaints, and ensuring customer satisfaction
- Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner
- Resolving customer complaints and finding creative solutions to customer problems
- Building rapport and relationships with customers to foster loyalty and repeat business
- Gathering customer feedback and making recommendations for improving customer service
- Keeping up-to-date with the latest products and services offered by the company
- Keeping accurate records of customer interactions and transactions7
- Collaborating with other teams within the company to ensure that customer needs are met
