Skills:
Communication Skills, Problem-Solving, Interpersonal Skills, Customer Service, Sales Skills, Time Management, Negotiation Skills, Empathy,
Roles & Responsibilities
- Good Command in telephonic Communication with Fluent English and a, customer
service experience.
- To look after the whole gamut of CRM function. She will be responsible for post-
sales activities.
- Developing harmonious relation with customers.
- Acts as a single point of contact for clients right from design confirmation until
handing over.
- Handling Customer Interaction via e-mails, phone calls.
- Maintaining the track sheet. Updating the project status on a regular basis
- Implementation of the process laid down for dealing with customers, ensuring
timely response
to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated
on the project status.
Education And Experience
- The candidate should possess excellent verbal and written communication skills.
- The ideal candidate should be ready to accept challenges and possess excellent
interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
Female Mandate 
