Customer Relationship Executive (CRE)

Maintain an updated data of old customers
- Manage all the back office work related to customer relationship management
- Handle pre sales calling etc.
- Fix up Schedule with clients
- Create database of existing clients as well as new client to send e-mail and cold calling about new and ongoing projects
- Handle customer grievances, complaints and queries
- Ensure on time recovery from customers by follow ups & meetings
- Meet old customers to refresh them about organizations upcoming projects
- Coordinate with branding, promotional team, to update old, existing customers as well

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 2 years (Required)

Lead generation: 1 year (Required)

• SALES: 1 year (Required)

CRM: 1 year (Required)

Language:

• FLUENT ENGLISH (Required)

Work Location: In person