Looking for Customer Relationship Executive with 2+ years of experience in client handling, worked for luxury brand.They are someone who is currently living in Mumbai and can start immediately and having notice period of less than 30 days.
Opportunity to work in a technology-driven, product-based, luxury interior designing start-up
21 Paid Holidays & 15 public holidays Tech tools/ assets
Attending to all client phone call enquiries received from newspaper inserts, references, newspaper ads or marketing activities
- Validation of client information as per our criteria and recording of the same in internal databases
Fix appointment of the clients for the experience centre visits. Meet and greet them once they visit- Be the intermediary between them and design teams for initial requirements
Post the initial conversation the CRE would schedule and coordinate the meetings with the client
- Give a tour of the experience centre if needed
Follow up with the client and reschedule if case another visit is needed and give heads up to internal teams regarding the same- Keep a record and maintain the data of all the meetings and visits in a diligent manner
Preferably Masters/ bachelor's degree or 2-3 years of experience in client relations- Excellent communication and interpersonal skills
Proficiency in Microsoft Office
- Passion and dedication towards client servicing
Must be a good listener and pay attention to detail- Prior experience in dealing with HNI clients
Excellent proficiency in verbal and written communication
- Basic know-how of any ERP system
- Eligibility Criteria:Proven record in handling HNI clients in luxury sector for 2-3 years
- Job Location: Kanjurmarg/Marine Drive
Job Type: Full-time
Pay: 400,
- 00 - 600,000.00 per year
Schedule: - Fixed shift
Work Location: In person
+91 7977752648
