Customer Relationship Executive

Company Overview

Aditya Birla Capital Limited (ABCL) is the holding company for the financial services businesses of the Aditya Birla Group. Through its subsidiaries/JVs, ABCL provides a comprehensive suite of financial solutions across Loans, Investments, Insurance, and Payments to serve the diverse needs of customers across their lifecycle. Powered by about 47,000 employees, the businesses of ABCL have a nationwide reach with over 1,474 branches and more than 200,000 agents/channel partners along with several bank partners

.
Aditya Birla Capital is committed to provide equal opportunity to all in employment and prohibits discrimination or harassment in any form on the basis of race, colour, religion, ethnicity, age, gender, disability or any other characteristic protected by law. Diversity, Equity and Inclusion (DEI) is embedded in our recruitment policies based on our business needs and candidates meeting the eligibility criteria such as qualification, skills and experienc

e.
Job Overv

iewRole: Customer Relationship Execut

iveJob Type: Full-T

imeExperience: 1 Year to 2 Ye

arsLocation: Bangalore, Hyderabad and Chen

nai
Qualification: 12th or Any Gradua

tion
Sk

• ills:Product Knowledge: In-depth understanding of home loans and various insurance prod
• ucts.Financial Acumen: Ability to understand and explain financial products, interest rates, and loan t
• erms.Sales Techniques: Mastery of sales strategies, including upselling and cross-sel
• ling.CRM Software Proficiency: Familiarity with Customer Relationship Management (CRM) software to track and manage sales l
• eads.Negotiation Skills: Capability to negotiate terms and conditions with cli
• ents.Documentation Skills: Ability to handle paperwork and documentation accurately and efficie
• ntly.Communication Skills: Excellent verbal and written communication to convey complex information clearly and persuasi
• vely.Customer Service Orientation: Focus on providing exceptional service to meet client n
• eeds.Networking Skills: Ability to build a network of contacts and leverage them for business opportuni

ties.
Roles and Responsibil

• ities:Develop and maintain strong customer relatio
• nshipsPromote and sell financial products such as housing loans and business
• loansConduct field sales acti
• vitiesProvide excellent customer s
• erviceHandle secured and unsecured loan applic